Click on the play button to listen to the audio. When you have answered all the questions, click on the Get score button at the bottom of the page to see your score and the correct answers.
Operator: 9-1-1. What is your 1?
Woman: It's my son! He was rollerblading and he 2 on the sidewalk! What should I do?
Operator: Calm 3, ma'am. Is your son conscious?
Woman: Is he what?
Operator: Is he awake? Are his 4 open?
Woman: No, I can't wake him, and there is blood coming out of his nose! I told him to wear his helmet but he just wouldn't listen! Help me please!
Operator: Is he breathing ma'am?
Woman: Yes, but it not very well! He's coughing blood. Hurry please!
Operator: What is your location ma'am? Where are you and your son now?
Woman: In front of our house!
Operator: No ma'am, I mean what is your address?
Woman: It's 4114 Maple Crescent, in Mapleridge,
Operator: An ambulance is already on its way ma'am. Please stay on the line. How is your son's breathing now?
Woman: It's still not good! I want to take him inside the house!
Operator: Don't move him ma'am. 5 for the paramedics. What's your son's name?
Woman: Bobby. He's 6 12! I didn't want him to have rollerblades. I said they were too 7. But, oh no, his father had to 8 them for him! Now look! Where is the ambulance? Oh, I 9 the sirens. That must be them! Thank God!
Operator: I sure Bobby will be fine ma'am. Just stay calm.
Woman: The ambulance is here and there are 2 paramedics.
Operator: Okay ma'am. You can 10 up now.
Woman: Thank you. Good bye!
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